There are many resources at the University dedicated to supporting our students, faculty, and staff. There are also a wide range of supportive measures available as we seek to respond to reports of sexual misconduct.
The Resource and Information Guide (Appendix C) is available for download here.
The Title IX Office is responsible to enact supportive measures to address the short and/or long-term effects of any prohibited conduct within this policy and to prevent further harassment, discrimination, retaliation, or other violations of this policy.
Supportive Measures are non-disciplinary, non-punitive individualized services offered as appropriate and without fee or charge. Supportive measures are available to the Complainant and Respondent, even if a formal complaint is not filed.
Supportive measures can include but are not limited to:
• Assistance in addressing academic concerns and making reasonable academic adjustments.
• University No Contact Directive – An issued University No Contact Directive prohibits contact between the parties, directly or through third parties.
• Assistance with changing living arrangements.
• Assistance with contacting community resources.
• Assistance in seeking assistance and/or charges from local law enforcement.
The University will maintain the privacy of any Supportive Measures provided under this policy to the extent practicable and will promptly address any violation of the Supportive Measures. The Title IX Coordinator has the discretion to impose and/or modify any Supportive Measure based on all available information and is available to meet with a Complainant or Respondent to address any concerns about the provision of Supportive Measures.
The University may provide reasonable supportive measures to Third Parties or Witnesses, as appropriate and available, taking into account the role of the Third Party or Witness and the nature of any contractual relationship with the University.
- University Emergency Department
Address: 1215 Lee Street, Charlottesville
Phone: (434) 924-2231
Hours: open 24 hours every dayPlease note: the UVA Medical Center and Student Health and Wellness are the only places in Charlottesville where students can receive a sexual assault forensic exam by a Sexual Assault Nurse Examiner (SANE nurse). Note: individuals looking for a sexual assault forensic exam (PERK kit) can ask directly for the SANE nurse or forensic nurse on call.
- UVA Student Health and Wellness: Medical Services
Address: 550 Brandon Ave, Charlottesville
Phone: (434) 924-5362
After Hours Phone: (434) 297-4261
Academic year hours: Monday - Friday, 8am - 5pmThese resources provide sexual assault forensic exams at no cost, emergency contraception, STI screening and treatment, and/or information and referrals for follow-up care. Student Health and Wellness includes a Gynecology/Women's Health department as well as General Medicine and counseling services. Please note: the UVA Medical Center and Student Health and Wellness are the only places in Charlottesville where students can receive a sexual assault forensic exam by a Sexual Assault Nurse Examiner (SANE nurse). Note: individuals looking for a sexual assault forensic exam (PERK kit) can ask directly for the SANE nurse or forensic nurse on call.
- UVA Student Health and Wellness: Counseling & Psychological Services (CAPS)
Address: 550 Brandon Ave, Charlottesville
Phone: (434) 243-5150
After Hours Phone: (434) 297-4261
Academic year hours: Monday - Friday, 8am - 5pm
Summer hours: Monday - Friday, 8am-4:30pmCAPS is the primary student mental health clinic on Grounds, committed to providing a safe and affirming environment for all students seeking to improve their mental and emotional well-being. In addition to direct care through group and/or individual therapy and psychiatric services, CAPS also provides consultation and referral services. They can be contacted for emergencies or ongoing concerns about yourself or another student.
- TimelyCare
Hours: available 24 hours every day
TimelyCare is an app that allows all students who pay the comprehensive health fee with their tuition have free, 24-hour access to virtual mental health services. These include virtual counseling visits, TalkNow (which allows students to connect with a mental health professional.
- University Emergency Department
Address: 1215 Lee Street, Charlottesville
Phone: (434) 924-2231
Hours: open 24 hours every day
These resources provide sexual assault forensic exams at no cost, emergency contraception, STI screening and treatment, and/or information and referrals for follow-up care. Please note: the UVA Medical Center is the only place in Charlottesville where employees can receive a sexual assault forensic exam by a Sexual Assault Nurse Examiner (SANE nurse). Note: individuals looking for a sexual assault forensic exam (PERK kit) can ask directly for the SANE nurse or forensic nurse on call.
- Faculty & Employee Assistance Program (FEAP)
Address: 1300 Jefferson Park Ave, Charlottesville
Daytime phone: (434) 243-2643
Evenings and weekends phone: (434) 924-0000 (ask for consultant on call)
Hours: Monday - Friday, 8am - 5pmFEAP offers quality, professional, and comprehensive services, tailored to your individual needs. For employees and their families, they offer assessment, short-term counseling, referral, and follow-up at no cost to the employee for a wide variety of personal concerns.
- The Madison House Helpline
Phone: (434) 924-8255
Hours: available 24 hours every day (during the academic year)The Madison House is a hotline serving UVA students and Charlottesville community members, supervised by Madison House. When you call the HELP Line, you will be connected to a trained UVA student who will listen to you without judgment. However, they are not professionals and might refer you to long-term services that are not anonymous and/or confidential. Since they are run by UVA students, the HELP Line is only operational during the academic year.
- Sexual Assault Resource Agency (SARA)
Address: 335 Greenbrier Dr, Suite 102, Charlottesville
24-hour hotline: (434) 977-7273
Office phone: (434) 295-7273
Office email: [email protected]
Hours: Monday - Friday, 9am - 5pmSARA is a non-profit agency working to eliminate sexual violence and its impacts through education, advocacy, and support services. SARA serves individuals and communities in the City of Charlottesville and the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson. The organization works with child and adult survivors of all genders, as well as non-offending friends and family of survivors of any kind of sexual violence and provides free, confidential support services to all survivors, regardless of race, gender, sexual orientation, or other characteristics.
- Family Violence & Sexual Assault Virginia Hotline
Call: (800) 838-8238
Text: (804) 793-9999
Hours: available 24 hours every day
Family Violence and Sexual Assault Virginia Hotline will connect victims and those impacted by violence, such as family, friends, professionals, and the general public, with trained advocates. Their Crisis Response Team, which includes multicultural and multilingual staff and volunteers, will listen to you, offer support, and connect you to resources in your area. The choice of what and how much you share with them is up to you.
- Shelter for Help in Emergency (SHE)
Address: 1415 Sachem Pl, Charlottesville
24-hour hotline: (434) 293-8509
Office email: [email protected]
Hours: open 24 hours every daySHE works to support and empower victims of domestic violence through a combination of residential, community-based and outreach services. They offer a safe, confidential residency facility as well as various services through their Community Outreach Center. All clients, regardless of if they are residential or outreach, are offered a comprehensive range of trauma-informed services including crisis intervention, case management and counseling, legal advocacy and court accompaniment, programs for children and adolescents, and outreach to the Spanish-speaking community.
- Rape & Incest National Network (RAINN)
24-hour phone hotline: (800) 656-4673
Hours: available 24 hours every dayRAINN is the largest national anti-sexual violence organization. RAINN runs the National Sexual Assault Hotline by phone and online, which is a 24-hour resource. They can also refer you to a local rape crisis center.
- UVA Student Health and Wellness: Student Care and Support Services (CASS)
Address: Peabody Hall, Second Floor
Business hours phone: (434) 924-7133
After hours phone: (434) 924-7166 (ask for “Dean on Call”)
Email: [email protected]
Hours: Monday - Friday, 8am - 5pm; Dean on Call available 24 hours every dayCASS at Student Health and Wellness provides free inclusive support for all students with unmet needs to increase students’ ability to identify, reduce, and navigate barriers to their growth and well-being. We do this by providing direct student services and programming, and by creating and expanding support infrastructures.
- Law Enforcement
The police are best equipped to respond to any immediate threats to your safety. Call 911 to reach your local law enforcement, which may be the Albemarle County Police, City of Charlottesville Police, or University Police Department (UPD) depending on your location.
Police Emergency
Phone: 911University Police Department
Phone: (434) 924-7166City of Charlottesville Police
Phone: (434) 970-3280Albemarle County Police
Phone: (434) 977-9041Hours: all are available 24 hours every day